Wyndham Great Smokies Lodge
Resort Reservations: 866-465-8801

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Wyndham Great Smokies Lodge, Sevierville, TN
 
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Customer Care

Wyndham Great Smokies Lodge
1425 Old Knoxville Highway
Sevierville, TN 37876


Resort Direct: 386-323-4800
Group Inquires: 866-921-5136

Hours: Mon - Fri 9 am - 9 pm EST,
Saturdays 9 am - 5 pm EST,
Sundays 9 am - 5 pm EST.;

Reservations Toll-free: 800-347-9851

email: ehreservations@wyndhamvo.com

Frequently Asked Questions

Can you send me a brochure for the Wyndham Great Smokies Lodge?
Yes we can send you a brochure. There are two different ways you can receive a brochure from Wyndham Great Smokies Lodge. You can print it right from your computer at the top of our “request a brochure” page or to receive a mailed brochure you can fill out the online brochure request form.

Can I bring my pet?
Although this is your home away from home pets are not allowed at Wyndham Great Smokies Lodge.

How do I contact Wyndham Great Smokies Lodge?
There are many ways to contact Wyndham Great Smokies Lodge. Visit our Contact Us page for more detailed information.

Is there Internet DSL connection or dial up connection at Wyndham Great Smokies Lodge?
Wyndham Great Smokies Lodge has internet connection to use free of charge in our activities center located in the North building lower lobby level. There is wireless for your personal laptop or high speed computers for your convenience. All Resort condos have a data port so you can dial up. (Note: phones charges may apply to in room dial up)

How do I get to Wyndham Great Smokies Lodge?
We have a page dedicated to answering that question for you. We have provided a printable local map as well as directions from MapQuest.com.

My family and I are going to Wyndham Great Smokies Lodge and would like to know if you provide cribs for small children (3 years old)?
We do offer cribs for children as a courtesy to our guests. Please make sure to have the request noted on your reservation and check with our front desk at check in, as we are not able to guarantee availability in advance.

Can we know our room number ahead of time and what floor we will be on?
Due to security and additional resort policies, we do not give out any room numbers until the time of check in.

Does my room have a balcony?
Although many condos at Wyndham Great Smokies Lodge offer a balcony, the only way to guarantee this wonderful feature is to book a balcony unit.

Is parking free? How many cars can I have?
Upon check in you will be issued one free parking permit per reservation to access our complimentary guest parking in our gated garage. Additional parking can be accessed across the street for a minimal fee.

If I have an emergency, can I cancel?
Because we have different seasons, holidays and special events times, our deposit and cancellation policies do vary. Please do read our policies prior to making your reservation.


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Resort Address:1425 Old Knoxville Highway Sevierville, TN 37876
©2014 Extra Holidays by Wyndham.